Frequently asked questions
The AutoSoug iPhone app is not on the App Store yet. What this page says about it will apply once it is out.
Is AutoSoug free?
Searching, saving favourites and creating an account are free. Posting an ad is free for private sellers for now. AutoSoug takes no commission on sales and handles no payments.
How do I create an account?
Select "Sign in" at the top of the page and enter your email address. If no account uses it yet, the site offers to create one with a password, and sends you an email to confirm the address. You can also continue with Google. An account keeps your favourites and saved searches, and lets you post ads.
Who can sell on AutoSoug, and where?
Private sellers and professionals (showrooms). A professional creates a showroom on the website in four steps, then posts ads from the pro area. A private seller enters their name and phone on the website, then posts and manages their ads there or in the app.
How do I post an ad?
Sign in, select "Post an ad", add photos, then the vehicle, specifications, location, price and description. Professionals must create their showroom first.
Why is my ad not online yet?
Every new or edited ad stays private, marked "Awaiting review" in My listings, until it has been reviewed. The review can put it online, refuse it, or ask for changes; the moderation note appears in My listings, under "Needs attention". An edited ad goes back to review.
What does "millions" mean in a price?
In Algeria prices are often spoken in millions of centimes. AutoSoug shows the price in dinars (DA) first, then in millions of centimes. 1 million centimes is 10,000 DA, so 690 million centimes is 6,900,000 DA.
How do I buy safely?
Meet the seller in a public place or at the showroom. Check the vehicle and its papers (carte grise, insurance, technical inspection) in person, and compare the chassis number on the car with the one on the carte grise. Pay only once you have seen the vehicle and its papers.
How do I avoid scams?
Never send a deposit, a reservation fee or a transfer before you have seen the vehicle and the carte grise. Be wary of a price far below the market, a seller who refuses to meet or to show the papers, and anyone who asks you to pay outside a meeting. AutoSoug never asks for money to complete a purchase.
How do I contact a seller?
Open the ad and select "Show the number" to see the seller's phone number. For a mobile number you can also write on WhatsApp. AutoSoug has no messaging and handles no payments: you agree directly with the seller.
How do I report an ad?
On the ad page, select "Report". The contact form opens with the ad's address already in the message; add what is wrong and send it. The team reads every report and can take the ad down.
Do I need an account to save favourites?
No. Without an account, favourites stay on your device. Once you sign in, they are saved in your account, on the website and in the app.
What does "Complete profile" mean?
The seller has filled in their profile. It is not an identity check: AutoSoug does not verify sellers or vehicles. Check the vehicle and its papers yourself.
How do I delete my account?
Deleting erases your account, your active ads, your favourites and your saved searches within 30 days, and it cannot be undone. Some data may be kept in anonymised form for analytics. You request it in the app or by email to help@autosoug.com; the Delete account page explains how.
How do I contact AutoSoug?
Use the Contact page, or write to help@autosoug.com with the email of your account and a short description of the problem. We reply by email.